Below you will find what some of our customers say about our dealership.
To add a testimonial of your own, submit it on the Customer Survey page.
"This is the way all vehicle transactions should go. Price is agreed upon, paperwork completed, then a handshake and off you go riding your new bike. It's refreshing that a dealer still does it this way. Jason was great from initial inquiry to final sale. Thanks for the great experience."
By: Kevin - Black River Falls, WI
"I bought a used bike after carefully reviewing the pictures and what had been written about it's history. I worked with Jason and he was absolutely honest, knowledgeable, competent, and wonderful to work with. I flew from Nashville TN to pick up the bike and ride it home. Upon my arrival in Chicago, Jason had a limo pick me up and take me to the dealership. The bike was exactly as described and fully serviced ready for a road trip. My entire experience went flawlessly. I will be calling Jason again went I'm in the mood to buy another bike. I would like to thank everyone at Honda Northwest for the best motorcycle buying experience I've ever had! Buy with confidence, these are honest, caring,people. They will take care of you!"
By: Anonymous - Joelton, TN
"I purchased my motorcycle from Honda Northwest last week and what a great experience! Jason was outstanding, upfront, helpful, and curtious. I've got a new Honda Dealer!!"
By: Joseph - Kenosha, WI
"Very happy with my purchase and overall experience. Plan on using Honda Northwest for all of my motorcycle repairs and upgrades. Thanks again! "
By: Ryan - Wauconda, IL
"have been customer since 2004 and have never had a bad experience. Customer service is always great. They match internet prices and labor is fair. Just purchased a nice Shadow from them today. Easy & fair."
By: Adam - Crystal lake, IL
"Was not exactly sure what I wanted in a bike as a new rider. Went to another shop that was not helpful or willing to work with me. Jason and everyone in the store proved to me that good customer service still does exist! Jason was key to getting my financing done and out the door with my first bike. His staff was great about getting the bike ready and loaded. They also accommodated me and my wife during our first riding gear purchase. We will be in the market for another bike in the spring and will definitely go back to Crystal Lake Honda."
By: Michael - McHenry, IL
"The last dealer I bought bikes from closed, I thought I would never find another bike dealer that had great service and friendly people, Well I was wrong, Jason made me feel very comfortable, was very polite, and answered all of my questions, Hell we did most of the paperwork over the phone, when I went to look at the bike I wanted , I took it for a ride , the rest is history, I have a gorgeous looking well tuned, motorcycle, I could not ask for better service from a dealership. Thanks Jason "
By: Anonymous - Wheeling, IL
" Michael O Toole Great place to buy a bike. Jason told me the motorcycle I was looking at on his floor would help me tour the US. Travelled 8300 miles in 30 days. Bike simply didnt miss a beat. I have managed to have a trip of a lifetime thanks to these guys honesty. Would highly recommend. Mike from Ireland. 9 hours ago"
By: Michael - Ireland
"Friendly people friendly place clean and well organize But a bit small on both showroom and inventory but the selection for the motorcycle in stock was real good. I want to go back in a better weather day so I can take me one for a spin. Thank you Northwest Honda for the experience it was short for me but real good time. I'll see you hopefully in a near feature sincerely your newest fan. Sal and my puppy Maya."
By: Salvador - Chicago, IL
"I've bought 5 bikes at this dealership(so far). These guys are top-notch! "
By: Pete - Cary, IL
"A++++ thanks again guys!"
By: Joseph - Wonder Lake, IL
"Jason (The Gen Mgr.) treated me with respect and was very friendly. He handled my request and processed my financing. All of the paperwork was explained in detail and the Bike was spotless at time of delivery. Thank you Jason and Northwest Honda. My motorcycle dealer for life!"
By: Darrell - West Dundee, IL
"Thanks to evryone at Honda Northwest for making it so easy to buy my new (used)bike! Great selection of used bikes! Great prices! Thanks Chris for all of your help...."
By: Anonymous - Arlington heights, IL
"Purchased a 98' VT1100 Tourer from Jason. He was extremely patient and helpful while I made my decision. I got a beautiful bike, and a great deal. Bike was exactly as advertised. I will definitely be back! Thanks "
By: George - Mokena, IL
"I stopped in to look at used bikes.. Jason made it easy for me, within an hour I was on my way with a beautiful 2008 Honda VTX! Thanks "
By: Al - Cary, IL
"Just wanted to let other people know that this was of the best buying experiences I have ever had on a major purchase! Very happy with all aspects of the dealership! Thanks"
By: Stephen - Melrose Park, IL
"Just Want to say Mike in Sales was great to work with, I have purchased many things and dealt with many salespeople and Mike ranks at the top! Thanks Mike, I look forward to riding my new 1800"
By: Marc - Huntley, IL
"These guys are great. My GL1500 had a flat tire and I couldn't get it out of my garage. I used to borrow my friends compressor but he just happened to be out of town that weekend. The service department dispatched a driver and he made sure to take extra caution with my bike and brought his own air tank! Nice job guys! You got my bike out safe and sound. I love the new handle grips!"
"Purchased many after market parts for my 02' rc51. Chris in the parts department very knowlegable,and very willing to go the extra mile to get what I was looking for. Pleasant employee personalities keep me coming back for my maintenance needs."
By: Glenn - Johnsburg, IL
"I relocated along with my '97 Valkyrie Tourer GL1500CT to the area from Chicago several years ago and unfortunately haven't decided on a stablemate as yet. But, when I do the folks at Honda Northwest will be my one-stop-shop. There are very few name brand dealers I haven't dealt with in 32 years of riding and you would be hard-pressed to find better staffing & service then at Honda Northwest. Friendly, courteous, knowledgeable & helpful seem inadequate. Glad you folks are here! Kudos to all."
"I recently took in my 1992 Goldwing to you're service department for some routine service - I just got the bike from a friend and it had been sitting for 3+ years. Dave, Bean and the entire service crew we're GREAT to deal with! They kept me informed & kept the repairs on my Goldwing UNDER the budget I had hoped!!!! Kudos to a great staff & team! I would refer you guys to anyone in a heartbeat! Thanks again for a EXCEPTIONAL job!!!! "
By: Ryan - Crystal Lake, IL
"Your parts guy was great. Very Helpful in getting what I needed for my ATV"
By: John - Cary, IL
"I bought a Tecknic jacket,oil and filter. These guys where great! I will definitely go back in the future!"
By: Marcus - crystal lake, IL